Healthcare

Care operations, modernized without compromise.

HIPAA-aligned digital enablement and purpose-built products for providers, pharma teams, labs, and dialysis centers — designed for adoption and auditability.

Care Operations

Healthcare AI & Digital Enablement (HIPAA-Compliant CRM, HCM, EMR, EHR)

Modernize care delivery and operations with HIPAA-compliant digital platforms.

Key capabilities

13H Orbit enablement: unified provider/account view for engagement.

Patient management: scheduling, communications, payments, booking.

EMR/EHR workflow integration and interoperability planning.

Analytics and reporting: operational dashboards and utilization KPIs.

Business outcomes

Operational efficiency with reduced manual coordination.

Improved patient experience through faster scheduling and communication.

Compliance readiness with access controls and audit trails.

Where this applies
Clinic scheduling & paymentsDiagnostic center home-collection opsHospital provider engagementEMR/EHR + billing integration
Do you only work with large hospitals?+

No — clinics, diagnostic centers, specialty practices, and provider networks benefit from the same workflow modernization.

Can you support AI while staying compliant?+

Yes — starting with non-PHI operational insights and applying strict governance for any PHI-adjacent use cases.

Design a HIPAA-aligned rollout that scales safely
Product · 13H Orbit

13H Orbit (HCP 360° Engagement View)

A complete Healthcare Professional (HCP) 360 view — built for adoption.

Key capabilities

Account and provider profiles with unified engagement history.

Lead and pipeline tracking for growth initiatives.

Activity logging, notes, and follow-up workflows.

Collateral management and analytics dashboards.

Business outcomes

Reduced manual tracking and spreadsheet dependency.

Improved provider engagement consistency.

Faster onboarding for new reps and teams.

Where this applies
Pharma/device field engagementHospital network outreachMulti-team coordinated engagementTerritory performance tracking
Can this integrate with our existing CRM?+

Yes — 13H Orbit can integrate via APIs and data pipelines depending on your systems.

Is this suitable for multiple teams and regions?+

Yes — role-based access and reporting support enterprise rollout.

Request a product walkthrough
Product · 13H FieldForce

13H FieldForce (Pharma CRM)

13H FieldForce, designed for compliant engagement and measurable growth.

Key capabilities

Account and territory management.

Interaction logging and engagement planning.

Pipeline/initiative tracking and reporting.

Role-based access and audit-friendly workflows.

Business outcomes

Better visibility into field execution.

Increased engagement consistency across territories.

Reduced manual reporting burden.

Where this applies
Territory field executionKAM account strategyCross-team engagement alignmentCommercial performance analytics
Can this support field and HQ reporting needs?+

Yes — dashboards and structured workflows support both operational and executive reporting.

Can we integrate with BI tools like Power BI or Tableau?+

Yes — through governed datasets and semantic layers.

Schedule a 13H FieldForce demo
Product · 13H Chart

13H Chart (Electronic Medical Record)

Streamline clinical documentation with 13H Chart, built for speed and governance.

Key capabilities

Medical record management and charting workflows.

Doctor notes and structured documentation support.

Role-based access and audit trails.

Reporting and operational analytics.

Business outcomes

Faster documentation and record retrieval.

Reduced administrative load for clinicians and staff.

Stronger governance and audit readiness.

Where this applies
Clinic documentation modernizationSpecialty practice standardizationMulti-location consistencyCare team coordination
Is 13H Chart suitable for multi-location clinics?+

Yes — it supports standardized workflows and role-based access across sites.

Can we integrate with labs or billing systems?+

Yes — integrations can be implemented based on your environment and priorities.

Request a walkthrough
Product · 13H Continuum

13H Continuum (Electronic Health Record)

13H Continuum, designed for coordinated care and interoperability.

Key capabilities

Longitudinal patient record management.

Patient management workflows and coordination.

Appointment booking and communications support.

Integration planning for interoperability.

Business outcomes

Improved care coordination and visibility.

Reduced fragmentation across teams and locations.

Faster reporting and operational insights.

Where this applies
Provider network record standardizationMulti-specialty care coordinationCross-site visibilityScaling reporting & analytics
What's the difference between 13H Chart and 13H Continuum?+

13H Chart supports internal clinical records; 13H Continuum supports broader longitudinal records and coordination across workflows and organizations.

How do you ensure clinician adoption?+

We design workflows around real clinical processes and deliver training plus phased rollout.

Schedule a 13H Continuum consultation
Product · 13H LabQ

13H LabQ (Home Sample Collection + Lab Appointment Booking)

Make lab scheduling effortless — for patients and operations.

Key capabilities

Home sample collection scheduling and routing support.

Lab appointment booking and reminders.

Payments and receipt handling.

Operational dashboards and utilization reporting.

Business outcomes

Higher appointment utilization and fewer no-shows.

Lower call-center burden through self-service booking.

Improved patient experience and satisfaction.

Where this applies
Home collection scalingMulti-location lab schedulingClinic-lab scheduling partnershipsPatient payment workflows
Can we support both walk-in and scheduled appointments?+

Yes — configurable scheduling models support different operational approaches.

Can it integrate with lab systems?+

Yes — integration options depend on your LIS and data requirements.

Request a demo of 13H LabQ
Product · 13H RenewStream

13H RenewStream (Dialysis Center Operations)

Run your dialysis center with end-to-end operational control.

Key capabilities

Patient scheduling and appointment coordination.

Session workflow tracking and operational checklists.

Inventory management and usage reporting.

Governance-ready access controls and audit trails.

Business outcomes

Reduced operational chaos and manual tracking.

Better utilization of staff and resources.

Improved inventory visibility and fewer stockouts.

Where this applies
Scheduling efficiencyMulti-center standardizationInventory tracking automationUtilization analytics
Can this support multi-center operations?+

Yes — role-based access and reporting can be designed for multi-site networks.

Do you include reporting dashboards?+

Yes — utilization, operational KPIs, and inventory analytics are core components.

Schedule an operations platform consultation

Modernizing care operations or patient experience?

We'll help you design a HIPAA-aligned rollout that delivers impact quickly and scales safely.

Talk to our team